Returns & Exchanges
At Briggs & Riley, we stand behind our products with a commitment to quality and customer satisfaction. If you are not completely satisfied with your purchase, you may return unused merchandise in its original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Shipping Label
Once your request is approved, download and print the prepaid UPS return shipping label provided via email.
Pack Your Items
Securely place the unused items in their original packaging, ensuring all tags and protective materials are included to avoid restocking fees.
Drop Off and Track
Deliver your package to any authorized UPS location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing